© Laura Watilo Blake

It’s difficult to imagine where most retail operations would be without feedback. Whether it’s positive or negative, hearing from your customers about products and services is crucial for morale and self improvement. How do you know if you’re doing something right (or wrong) if your market isn’t telling you? That’s why we’re bringing you the 2016 Customer Product Guide. In this special section, you’ll hear from the satisfied patrons of several types of home and garden products. Use these testimonials to decide what products could make useful additions to your inventory.

Conner Howard, assistant editor